We want to prepare a clean, calm, comfortable atmosphere for you to enjoy.
Please adhere to our
office policies listed below.
Office Policies
With respect for other guests, please turn off your cell phone prior to your appointment.
Appointments:
In order to ensure your requested time, date and therapist are available, we highly recommend scheduling appointments prior to your arrival.
Appointments are subject availability and a credit card is required to reserve your session.
Cancellation:
Treatment times are reserved specifically for you. To cancel or make a change to your appointment, please contact us at least 24 hours prior to your scheduled appointment time. Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our client's.If you need to reschedule for whatever reason, especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations at the time.
Arrival:
Please arrive 15 minutes prior to your appointment. This will allow for Check in Screening and any needed paperwork to be completed prior to your session and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to you appointment.
Gift Certificates:
Gift certificates can be purchased for any dollar amount. Any unused portion of a gift certificate can be redeemed on your next visit. When scheduling your appointment, please provide the gift certificate number in order to hold your appointment for arrival.
Health Concerns:
We require all guests to complete a medical questionnaire. This helps the therapist get a greater understanding of your overall health, such as allergies, injuries and surgeries. This will result in a greater experience for you the client.
Massage/Bodywork is not appropriate care infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24 hour notice period, the cancellation fee may be waved.
Any special accommodations?
In the event you may need any assistance during your office visit, please notify us in advance so that we may be better prepared to serve you.
